Payments & Promotions
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My discount code is not working
All discount codes are disabled during Rise's major sales such as Black Friday, Boxing Day, or any other special event announced by Rise. The discount offered during these events will be greater than any active coupon code. Offers cannot be combined with any other sales, promotions, discounts, d... -
An item I bought is now at lower price, can I have a credit?
Unfortunately, we cannot refund the difference because prices are subject to change depending on demand, inventory, and upcoming sales without prior warning. -
I missed the latest sale, can I receive a credit?
When a sale is on, clear start and end dates will be indicated by Rise across all platforms. If an item returns to its original price after a sale ends, we will not be able to honour the price it was displayed at for the duration of the promotion. As much as we love to offer you great savings o... -
What currency are your prices in?
If you place your order in Canada, or to a Canadian address, you will be charged in Canadian dollars (CAD). If you place your order in the United States, or to an American address, you will be charged in US dollars (USD). If you are located outside of Canada or the United States, currency conve... -
Which payment methods are accepted?
We accept the following payment methods: PayPal Visa Mastercard American Express Discover Maestro Some Visa Debit Cards Apple Pay Afterpay -
Here are some reasons your payment may have failed: You used a debit card. Debit cards are not accepted for online payment on our website. Only credit cards like Visa, Maestro, Mastercard, AMEX, and a few Visa Debit Cards are accepted. PayPal and ApplePay also work. Frequently, an error can be d...