We might have split your order or emailed you about it.
We might have sent partially your order if an item is missing because it is no longer in stock or removed the item from your package for specific reasons. If it's the case, you can find the information within your Rise account or via the email we sent you. Please check your inbox whether that is the case.
If it is not the case, please contact us immediately, and let us know:
1- Your order number
2- The Name of the item is missing
3- A photo and name of the item you have received
The above information is crucial to conduct our investigation in a timely manner.
*IMPORTANT
Claims for orders with missing, damage or incorrect items must be reported within 7 days of the delivery date.
Jan 28, 2023