I've received a damaged item

We are so sorry about this.

Please send contact us here and make sure you have the following information available:

• Your Order#
• Item Name and size
• Photo(s) and/or video(s) that shows:
  1. The damage on the item as clearly as possible
  2. Full-length photo of the item
  3. The packaging the item cam in with
  4. If the package arrived damaged, please take photos/videos of it, as we will need to open a claim with the carrier

ALL CLAIMS FOR DAMAGED/FAULTY ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE. If the claim is done beyond this timeframe, we won't be able to assist you.